When you buy a tire at most tire dealers, you’ll be asked to shell out an extra $10 or $15 for their tire protection program. But not at Kal Tire. Not only do you enjoy our Customer Care Plan for free, but also free tire repairs as part of our road hazard protection.
What is road hazard protection? Let’s start with a few potential scenarios: Contractors working at your house leave behind industrial staples, one of which punctures the tread of one of your new all-weather tires. You go to a meeting near a construction site and a screw lodges itself right into the middle of your left rear tire. They’re both unfortunate but somewhat common situations.
Now, if you bought your winter tires at Kal Tire and you discover one’s gone flat thanks to one of the above scenarios, or another road hazard, you’ve got your Customer Care Plan and its road hazard protection to fall back on.
Road hazard protection means if your tire gets damaged and goes flat because of road hazards such as:
one of two things will happen:
1) If it’s repairable, we’ll repair it, for free. Our tire repairs are done using the ‘plug and patch’ combination, as recommended by the Rubber Manufacturer’s Association. Sidewall punctures, unfortunately, are not repairable.
2) If it can’t be repaired, we’ll replace it, for free. If your tire damage happens within the first 30 days of your tire purchase with us, you’ll receive a comparable new tire for free, excluding balancing. After the first 30 days of purchase, if your tire fails because of road hazard damage and it’s beyond repair, we’ll replace it with a comparable new tire on a pro-rated basis (percentage of tread depth used multiplied by current selling price plus balancing).
Just use our handy Kal Tire location finder to find a store near you so we can inspect and repair or replace your flat tire.
If you’ve just noticed something’s punctured your tire and you’re not sure what to do, read our post What Should You Do If You Have a Flat Tire?
What kinds of objects have you found in your tires?